Here are some of the answers to our most frequently asked questions
Click the add a book button.
Enter a title, an optional description, enter the language, the children’s age range and the book’s condition. Then add one photo of the book’s cover. Click save.
Once you’ve saved your listing you can edit into your item page.
Note: You may need to log into your account before you’re able to add a book. If you’re logged in but you haven’t referred a pick up location yet, you’ll be redirected to your pick up location on your profile page.
Go to your item
You can deactivate your listing if you’ve sold it for example. From the listing you want to deactivate, click on the deactivate this item button.
Note: You may need to log into your account before you’re able to add a book.
The messages received will be available in your inbox.
Select the message you want to reply to, enter your message and click the send button.
Note: You may need to log into your account before you’re able to send a message.
Go to your item
You can activate your listing if your book is still available for sell. From the listing you want to activate, click the activate this item button.
Note: You may need to log into your account before you’re able to add a book.
the period time policy of a listing visibility is 2 weeks, after this period the listing is automatically deactivated.
From the homepage, use the search bar and click the search button.
Or slide right or left the last five listings added.
Or from the homepage, click the see all offers button.
From the details page of the listing, Enter your message and click the send button. Your message is sent directly to the seller and he’ll be able to reply via our messaging service. The reply from the seller to your message will be available in your inbox.
You may need to log into your account before you’re able to send a message.
From the homepage, use the search bar and add a keyword, language and a zip code, then click the search button.
From the all offers page, click add filter button then narrow your search with various criteria (location, price, language, age, condition). Click the button filter to validate your custom search.
The reply from the seller to your message will be available in your inbox, select the message you want to reply to, enter your new message and click the send button.
Note: You may need to log into your account before you’re able to send a message.
Go to the signup page
(i) Create a username, enter your email address, create a password or (ii) create an account via your preferred social network account, click Connect with Facebook, Google to sign up.
We’ll send you an email asking you to confirm your email address. In the email we send, by clicking the Confirm email button you will confirm that the email address is yours.
Go to your profile page
Click on the information tab you want to update (profile, email address(es), social account connected, pick up location, payment method).
Some profile information isn't visible to anyone but you. This includes your email address, first name and last name.
Note: You may need to log into your account before you’re able to send a message.
Go to your profile page
Suno.space account does not foresee uploading a profile photo. If you have signed up via one of your social network account, the profile picture of such account, if any, will also appear on your Suno.space account. If you have not signed up via a social network account, you can connect one from the tab social account connected.
Note: You may need to log into your account before you’re able to send a message.
Go to your profile page
From the tab profile, click the change password button. Enter your current password and create your new password.
Note: You may need to log into your account before you’re able to change your password. If you're able to log in but can't remember your password, see the question How do I reset a lost or forgotten password?.
Go to the sign in page
From the sign in page click on the link Forgot password?. Enter your email address and click the Reset my password button.
We’ll send you an email with a temporary link, through which you will be able to create your new password by clicking the Reset my password button.
Still got a question?